We, Carlson Raulen (“Company” or “Carlson Raulen”) own this website, www.carlsonraulen.com. We are committed to protecting your privacy. In order to provide you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy, we have explained our information collection and usage practices and the choices you can make about the way your information is collected and used.
This privacy policy sets out how Carlson Raulen uses and protects any information that the user gives when you use this website. This privacy policy should be read in accordance with any agreement you have with www.carlsonraulen.com including our Terms of Service. We will make readily available to customer’s information about our policies and practices relating to the management of personal information.
If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at [email protected]

OVERVIEW

We recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address or other contact information.
In order to avail the services we offer, you may be required to provide the following information to us, which includes, but is not limited to:
• Name
• Residential Address
• Phone number
• Email address
If you decline to submit required “Personal Information” to us, then we will unfortunately not be in a position to provide our services to you. Any information you provide when using certain services that are open public forum including (without limitation) any blog, community or discussion board, is not considered confidential, does not constitute “Personal Information”, and is not subject to protection under Privacy Policy. Since such public environments are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your “Personal Information” in such public environments. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of “Personal Information” in such public environment. Accordingly, any disclosure of information in a public environment is at your own risk.

INFORMATION WE COLLECT

Information directly obtained from you:

Our site requires you to give us contact information (like name, address, e-mail and telephone number) for the purposes of availing our services listed on the Website.
Any communication between you and the website, along with queries and posts on our website are also included in this. Certain information, such as your name, e-mail addresses, is collected in order to, among other things; verify your identity, use as account numbers in our record system and to provide information for the leads generated.

Information collected indirectly:

Certain information about you is collected automatically when you visit our website. This includes your IP address, browser type and operating system, your immediate Internet history, information collected through cookies (more information on this below), etc.
We may also obtain information relating to you from third party sources such as social networking websites, databases, online marketing firms, etc. This information includes your username and other information on those sites, demographic data like age, gender and other interests; viewing data and advertisement interaction, content, information about your correspondents, and the destination/origin of communications between you and any other person using our website or products. These include (but not limited to) email communications, blogs, chat room communications, discussion board communications, instant message communications, and expert forum communications.
Use of information gathered
• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• We collect and use your “Personal Information” only to conduct our business, to help us deliver our products and to improve our business and/or our products and services.
• To create and maintain a database of such information which will help future users to meet their requirements and to maintain internal records.
• Your contact information is used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
• Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.
• We may periodically send promotional email about special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes and future marketing. We may contact you by email, phone, fax or mail.
• We may use the information to customize the website according to your interests.
• We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our service
• We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your “Personal Information” that may be necessary for the procurement of services from the third party.
• For example, we may share your contact information with a third party to ensure delivery of the service to you. You consent to this sharing of information and being contacted by our partners by continued use of this website.
• We neither share any of your personal information with third parties not involved in our business, nor sell or trade your personal information to third parties for their marketing purposes, without your explicit consent.
• We use your “Personal Information” only as described in this Privacy Policy. If we want to use it for any other purpose, we will obtain your prior written consent.
Notification of Modifications And Changes To The T&C And Privacy Policy
We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms.
You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website immediately.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third party vendors including www.google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for interest based advertising by visiting aboutads.info.)
The website also has enabled the Google Analytics Advertising, which allows Google to collect data about users on our website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here https://tools.google.com/dlpage/gaoptout/.

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purpose
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]
Information Shared
We will not sell, distribute or lease your personal information to third parties unless :-
• We have your permission or consent
• Enforce applicable Terms of Service, including investigation of potential violations.
• Detect, prevent, or otherwise address fraud, security or technical issues.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

CONFIDENTIALITY

You further acknowledge that the Website may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.

DISCLOSURE OF YOUR INFORMATION

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
• External Service Providers: There may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy and we will not be liable for any breach of privacy by such external service provider.
• Other Corporate Entities: We share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience and providing our services to you. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent that it occurs).
• Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

UPDATING THE INFORMATION

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

AMENDMENT

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. Hence we will post any privacy policy changes on this page.